Sonterra Heights

Ratings & Reviews

Overall Rating

4(20 reviews)95% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
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Resident Reviews

submitted by Rebecca R. - |Recommended: YesFriendly — The management team, personnel, and residents are friendly.
response from property -Thank you Rebecca. We are happy to have you here as well.
submitted by Angela M. - |Recommended: YesIt is a nice property to live — I think it is well maintained and relatively quiet.
response from property -Thank you Angela for the great review.
submitted by Analisa S. - |Recommended: YesTrendy, family oriented — Regardless of some of the inconveniences that is common living in an apartment community I enjoy living here.
response from property -Thank you for the good review.
submitted by Bethany W. - |Recommended: YesLove it — I've been living here for almost two years now, and I love it The management is great and maintenance has been fixed prompt in replying to all of my issues It's nice and quiet with no high way sounds, and backs right up to the country club, which gives it some pretty views, especially in the summer. Convenient location, I can walk to Trader Joe's in less than 5 minutes. Great neighbors, and lots of grassy areas for dogs and kids to play.
response from property -Thank you Bethany for the 5 star review.
submitted by Frances J. - |Recommended: YesIt's a peaceful place to live makes you feel ver comfortable when you get home from work — That it's worth every penny live everything about living here
response from property -Thank you Frances for the 5 star review.
submitted by Laura K. - |Recommended: YesJulie and her staff are making great changes. — It's unfortunate that Lincoln Property Management came in behind Greystar because Greystar left things in pretty bad shape. Since Lincoln came onboard and most particularly Julie and her staff has come onboard things have been getting taken care of. Each building had new roofing installed. The unkept common areas that turn to mud in the rain are being landscaped nicely with rocks in patterns. Julie had a brand new Jaccuzi tub installed in our apartment the Greystar failed to do. The staff has been hosting social get togethers regularly. The office staff greets everyone and are very polite and helpful and they actually answer the phone when you call. The maintenance crew are always polite and professional. Julie has had a open door policy, she is always very accessible and if she happens to be at another property our out of the office she returns calls promptly. Kudos to Julie and the her team.
response from property -Thank you Laura for the great review. We are happy to know we have been able to make your stay more enjoyed.
submitted by Nathaniel S. - |Recommended: YesVery quiet and friendly. — It's one of the quietest places I've ever lived. Even from room to room I can't hear much. The people are friendly. The location is nearby nearly everything you would need to get around by walking. Maintenance is sometimes over whelmed. Parking is the only complaint I have thus far living here. Other than that it's one of the best places I've lived at.
response from property -Thank you Nathaniel for the good review. If you have time to come in we can go over some parking options that might be able to make parking for you easier.
submitted by Elisabeth S. - |Recommended: YesNice Property — Neighbors are fairly quiet and mind their own business. Great location right near 281 1604
response from property -Thank you Elisabeth for the four star review. We are happy to hear you are enjoying your stay at Sonterra Heights. If there is anything we can do to exceed your expectations please feel free to let us know.
submitted by Donna C. - |Recommended: YesIt is affordable, well appointed and convenient to many attractions. — I love it here. Staff both in the front office and maintenance are friendly and prompt to address any resident's concerns. It is tranquil and convenient to shopping, medical facilities, and eateries.
response from property -Thank you Donna for the four stars. We are pleased to know you are enjoying Sonterra Heights.
submitted by Matthew C. - |Recommended: YesI like the property — The People in the leasing office are very professional, not to mention Tayler goes above and beyond for us. Everyone is great from Maintenance to the Leasing office. P.S. Please forgive me if I got her name wrong.
response from property -Thank you Matthew for the great review. I am happy to hear the temp is exceeding your expectations.
submitted by Cynthia Z. - |Recommended: YesI am liking this new management so far. I hope can't wait for summer so we can enjoy the pool. — The location is very convenient. I like that there is not a lot of neighbors around my unit. I don't like that my unit is behind the golf club because they usually wake me up with their maintenance routing, but I would recommend to live in this apartments community.
response from property -Thank you Cynthia for calling Sonterra Heights your home.
submitted by Ronald Z. - |Recommended: YesProperty overall is very enjoyable — Very quiet area to live, great central location
response from property -Thank you Ronald for the review. We are happy to hear you are enjoying calling Sonterra Heights your home.
submitted by Katherine P. - |Recommended: YesGood property with very helpful staff. — Love my apartment, but the property does seem to have some maintenance issues that don't get resolved very quickly.
response from property -Katherine, thank you for bringing your concerns to our attention. We look forward to resolving them for you and continuing to providing you with superior service. Please feel free to stop in so we can discuss any maintenance concerns we can address for you.
submitted by Anthony W. - |Recommended: YesGreat place to live — That this is a well kept apartment complex and the front office staff are great and professional people to deal with and overall quiet, relaxing place to live. They will work with you on any type of issue you may be having with smiles.
response from property -Mr. Wilhoit - Thank you for taking the time to provide us with such a wonderful review about your experience living at Sonterra Heights. It has been a pleasure serving you and we hope to see you at the next event this month! Thank You, Sonterra Staff
submitted by Laura K. - |Recommended: YesThings are looking up — I'm very happy with the new PM company. They have been very responsive to the service requests that Greystar never resolved. I truly appreciate the staff for being so positive despite the mess that was left here for them to take over. We love our apartment and our neighbors and now our property management staff. Things are looking up Thank you.
response from property -Thank you Laura for your kind words. We are thrilled that you choose to call Sonterra Heights your home! Very Best, Sonterra Heights Team

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "Sonterra Heights", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "Sonterra Heights", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose